Non-Emergency Patient Transport Service (NEPTS)
Non- emergency patient transport in Herefordshire and Worcestershire is provided by E-zec Medical; the service is only available to patients registered with a GP in either Herefordshire or Worcestershire and eligibility for use of the service is assessed purely on the basis of medical need.
If you are a patient registered with a Herefordshire or Worcestershire GP wishing to use the service, our patient leaflet provides advice and information.
Healthcare Professional Enquiries
If you are a healthcare professional within Herefordshire or Worcestershire wishing to book patient transport, our guide provides information and guidance.
If you are a healthcare professional needing to book Mental Health secure transport or Non-Emergency transport to repatriate a patient registered with a GP in Herefordshire or Worcestershire, you will need to complete and return the form below.
Payment needs to be authorised BEFORE the journey takes place, where this is not possible the form must be submitted on the next working day. Invoices submitted without an authorisation code may not be paid.