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Your Health

NHS services available for Herefordshire and Worcestershire residents:

  • Self care

    Keeping your medicine cabinet stocked with everyday essentials can help you be prepared for minor ailments.

    Visit our self care page for more information on self help and stocking a safe medicines cabinet. 

  • NHS App

    Not to be mistaken for the NHS Track and Trace app, the NHSApp is owned and run by the NHS.  It is a simple and secure way to access a range of NHS services on your smartphone or tablet. 

    It keeps your data safe and secure.  Once you’ve downloaded the App you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

    By linking to your GP record it lets you access your medicines, order repeat prescriptions and indicate whether you wish to donate your organs.  You can also use it to access the NHS111 service and it also shows your (COVID) vaccination status, sometimes called the COVID Pass.  If you don’t yet have it, you can download it from the App Store or Google Play. 

    If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHSApp each time, instead of using a password and security code.

  • Community Pharmacies

    Your local pharmacist can offer you expert advice and medicines for a wide range of common illnesses without the need to speak to your GP. Pharmacies can offer advice if you’re worried about your symptoms and let you know if you need to see your GP or get further medical advice. 

    Do not visit a pharmacy if you or someone in your household has coronavirus symptoms.

    Please visit our community pharmacies page for information on a range of pharmacy services.

  • GP services

    General Practitioners (GPs) deal with a whole range of health problems and hold your primary medical record. Patients registered with a GP surgery can book appointments and request repeat prescriptions online and via the NHS App

    To find out more about how to access your GP, click here

    The NHS across Herefordshire and Worcestershire has a zero tolerance approach to abuse of any kind, including over the phone. To find out more, visit our 'Abuse is not in a day's work' page. 

    Do not attend your GP practice in person unless told to do so by your practice. If a face-to-face appointment is necessary, you will be advised on what to do. GP practices have measures in place to minimise any risk from coronavirus.

  • Mental Health support

    Worcestershire Health and Care NHS Trust now provide mental health services for the people of Herefordshire and Worcestershire. There are a number of mental health support organisations and services available, visit Worcestershire Health and Care NHS Trust’s Now We’re Talking page for more information.

  • Sexual health

    Free and confidential services across Herefordshire and Worcestershire are available. For more information on the services available in your area visit Sexual Health Services 4 Herefordshire or Sexual Health – know your stuff? (Worcestershire)

    Walk-in clinics are not operating during the coronavirus pandemic and only patients with no symptoms who require urgent/emergency treatment will be seen face to face.

  • Minor Injury Units (MIUs)

    There are a number of minor injury units available across Herefordshire and Worcestershire. They offer help with a range of injuries including simple breaks, sprains, minor head injuries, burns and cuts. For more information and opening times for:

  • NHS111

    NHS111 is available 24 hours a day, 365 days a year. Calls are free and you can speak to a highly trained adviser who can direct you to the best medical care for you. NHS111 is also available online at 111.nhs.uk.

    When you think you need A&E, contact NHS 111 first by phone or online

  • A&E

    When you think you need A&E, contact NHS 111 first by phone or online. NHS 111 is available to help you when you have an urgent but non life-threatening medical need; they can offer advice and book slots with out of hours GPs, Minor Injury Units and Emergency Departments if you need it. 

    Accident and Emergency (A&E) deals with genuine life-threatening emergencies 24 hours a day, 365 days of the year. If you or someone you know requires urgent and serious medical treatment phone 999.

For information about specific conditions and treatments, read the NHS Choices Health A-Z guides.