Your Health

Due to the current COVID-19 situation, changes have been made to local services, including how and when you can access them. However, whatever your medical needs are there is NHS help available 24-hours-a-day, seven days a week.

NHS services available for Herefordshire and Worcestershire residents:

Self care

Self care

Keeping your medicine cabinet stocked with everyday essentials can help you be prepared for minor ailments.

Pharmacists

Pharmacists

Your local pharmacist can offer you expert advice and medicines for a wide range of common illnesses without the need to speak to your GP. Pharmacies can offer advice if you’re worried about your symptoms and let you know if you need to see your GP or get further medical advice. 

Do not visit a pharmacy if you or someone in your household has coronavirus symptoms.

GP services

GP services

General Practitioners (GPs) deal with a whole range of health problems and hold your primary medical record. Patients registered with a GP surgery can book appointments and request repeat prescriptions online and via the NHS App

Do not attend your GP practice in person unless told to do so by your practice. If a face-to-face appointment is necessary, you will be advised on what to do. GP practices have measures in place to minimise any risk from coronavirus.

Mental Health support

Mental Health support

Worcestershire Health and Care NHS Trust now provide mental health services for the people of Herefordshire and Worcestershire. There are a number of mental health support organisations and services available, visit Worcestershire Health and Care NHS Trust’s Now We’re Talking page for more information.

Sexual health

Sexual health

Free and confidential services across Herefordshire and Worcestershire are available. For more information on the services available in your area visit Sexual Health Services 4 Herefordshire or Sexual Health – know your stuff? (Worcestershire)

Walk-in clinics are not operating during the coronavirus pandemic and only patients with no symptoms who require urgent/emergency treatment will be seen face to face.

Minor Injury Units (MIUs)

Minor Injury Units (MIUs)

There are a number of minor injury units available across Herefordshire and Worcestershire. They offer help with a range of injuries including simple breaks, sprains, minor head injuries, burns and cuts. For more information and opening times, visit Worcestershire's MIU page or Herefordshire's MIU page.

NHS111

NHS111

NHS111 is available 24 hours a day, 365 days a year. Calls are free and you can speak to a highly trained adviser who can direct you to the best medical care for you. NHS111 is also available online at 111.nhs.uk.

A&E

A&E

Accident and Emergency (A&E) deals with genuine life-threatening emergencies 24 hours a day, 365 days of the year. If you or someone you know requires urgent and serious medical treatment phone 999.

For information about specific conditions and treatments, read the NHS Choices Health A-Z guides.

Information that was held previously by NHS Herefordshire CCG, NHS Redditch and Bromsgrove CCG, NHS South Worcestershire CCG and NHS Wyre Forest CCG was transferred to NHS Herefordshire and Worcestershire CCG on 1 April 2020.

The new CCG is the the new data controller. Any questions about the use of data (including patient data) by the new CCG should be directed to mlcsu.ig@nhs.net.