Ways to get involved

 
Contact us

You can get in touch with the engagement team by:

  • Emailing: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Calling: Due to the ongoing Coronavirus pandemic we are unable to receive calls. However, if you would like to arrange for a member of the engagement team to call back please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Writing: The Coach House, John Comyn Drive, Worcester, WR3 7NS
  • Tweeting us at: hw_ccg

If you wish to make a compliment, complaint or concern please see our compliments and complaints section.

 

Herefordshire and Worcestershire Involvement Network (HWIN) 


The video below welcomes you to the Herefordshire and Worcestershire Involvement Network:

NHS Herefordshire and Worcestershire Clinical Commissioning Group (CCG) has set up a Herefordshire and Worcestershire Involvement Network (HWIN) that brings the public voice from across the two counties to the heart of the organisation. The HWIN enables patients and the public to work together with us to better understand and help shape local health services.

The aim of the HWIN is to give you the opportunity to:

  • Have your say and debate issues
  • Access up to date information about your CCG
  • Help us improve the future local health services
  • Learn more about your areas of interest
  • Hear feedback on your views and what the CCG are doing

We will contact members regularly with health news and opportunities to get involved. Sign up by completing the Herefordshire and Worcestershire Involvement Network form

Our volunteer and expenses policies can be found here.

 

Patient Participation Groups (PPGs)

Patient Participation Groups (PPGs) support individual GP practices. Speak to your local GP Practice about joining your Patient Participation Group (PPG) to get involved with your local surgery.

The CCG runs a virtual network of PPGs to encourage communication and the sharing of best practice. To find out more about the PPG Network please contact the engagement team using the contact details at the top of the page. 

 

Share your NHS patient experiences since March 2020

We think it is important that people can share their experiences of the NHS in their own words.

There have been lots of changes and challenges happening in the NHS due to the ongoing Covid-19 pandemic since March 2020. It is now more than ever, important for the CCG to get an understanding of what impact these changes have had on people and where improvements need to be made.

By sharing your experiences of the NHS since March 2020, you can help health care professionals and the CCG to understand what was good, what was bad and what would have made your experience better.

How to share your story

There are various ways you can share your story. Please see below:

  • Online form - You can tell us your story by following this link to a short survey 
  • By telephone or video call - Contact the engagement team using the contact details at the top of this page to arrange to speak to someone on the telephone or by video call.

If you wish to make a compliment, complaint or concern please see our compliments and complaints section.

Information that was held previously by NHS Herefordshire CCG, NHS Redditch and Bromsgrove CCG, NHS South Worcestershire CCG and NHS Wyre Forest CCG was transferred to NHS Herefordshire and Worcestershire CCG on 1 April 2020.

The new CCG is the the new data controller. Any questions about the use of data (including patient data) by the new CCG should be directed to hw.enquiries@nhs.net.