Staff engagement

Understanding Engagement is crucial for all staff within the CCG. Not just what it is, but why we need it, what it accomplishes and how to use the information we get from it.

To help all CCG staff better understand Engagement and to consider how to engage patients and the public in their work. These 10 steps to Better Engagement were created by NHS England and have been shared with all CCG staff. 

We are also holding ‘drop-in’ staff engagement events throughout the year in both Herefordshire and Worcestershire location for staff to pop in and ask the team any questions they may have.

Information that was held previously by NHS Herefordshire CCG, NHS Redditch and Bromsgrove CCG, NHS South Worcestershire CCG and NHS Wyre Forest CCG was transferred to NHS Herefordshire and Worcestershire CCG on 1 April 2020.

The new CCG is the the new data controller. Any questions about the use of data (including patient data) by the new CCG should be directed to