Current Engagement

 

Give your views - Accessing GP Practices Digitally: Online and Video Consultations

We would like to hear feedback from people who have not yet used technology to get help, either through an online consultation with a GP or nurse for example, or through a video appointment. Your feedback will help us understand why people may not be using or able to use new ways to access their GP practice and to make improvements so that more patients are encouraged to try new ways to access their GP services.

Please watch this explanatory video from NHS England before completing the survey: https://youtu.be/8Cim_1GxChE The video will give you a good general overview about online and video appointments. 

This survey should take no longer than 5 minutes to complete and all answers will be anonymous. The deadline to complete the survey has been extended to 5pm, 9 October 2020. Your responses will be used by Herefordshire and Worcestershire CCG to help improve services.

The full survey link can be found here: https://www.surveymonkey.co.uk/r/accessingGPpracticesdigitally

 

Share your experience - Patient Experience of GP Practice Online and Video Consultations

Accessing a General Practice healthcare professional has never been easier. More and more patients are using technology to get the help they need without ever having to leave home. 

We would like to hear feedback from people who have used technology to get help, either through an online consultation with a GP or nurse for example, or through a video appointment. Your feedback will help us to make improvements and encourage more patients to try new ways to access their GP services.

This survey should take no longer than 5 minutes to complete and all answers will be anonymous.The deadline to complete the survey has been extended to 5pm, 9 October 2020. Your responses will be used by Herefordshire and Worcestershire CCG to help improve services.

The full survey link can be found here: https://www.surveymonkey.co.uk/r/PEXonlineandvideoconsultations

Information that was held previously by NHS Herefordshire CCG, NHS Redditch and Bromsgrove CCG, NHS South Worcestershire CCG and NHS Wyre Forest CCG was transferred to NHS Herefordshire and Worcestershire CCG on 1 April 2020.

The new CCG is the the new data controller. Any questions about the use of data (including patient data) by the new CCG should be directed to hw.enquiries@nhs.net.